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Gloria J. Maloney's avatar

As a mother and as a nurse, I learned to distract someone from an uncomfortable situation by asking open ended questions. Not only does it relieve discomfort as the person tells me something about themselves, but I gained insight that assisted me to help them. For a child I could ask, "what's going on with your buddy, ___, or what do you plan to use your piggyback savings for? I could ask a patient about family or recreation. It depends on the setting. Even patients with dementia who are able only to speak partial words brighten up when you engage them and encourage them to converse. It must be instinctive.

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Patricia Lane's avatar

It’s interesting to me for several reasons . I’ve been treated with stimulants since being diagnosed with ADHD in my early 40’s. ( I had it all my life) so I was inclined to talk a lot in many situations . However I became a Nurse in my 20’s ( before being diagnosed and treated) , and it was important to ask questions and listen to what was being said , as well as not being said by patients.

This was a great learning process and it stuck with me . In later years I went back to school and studied and became a Substance Abuse Counselor. That process of active listening was extremely important with this population as almost all suffered from guilt and remorse from their active addiction/ alcoholism.

This is just a good reminder for all of us . I know there have been times in the past when one person in a group attempts to dominate a conversation ( and I would become uneasy and ultimately annoyed) . It betrays an insecurity and need to control in many cases. No I try to see where it’s been familiar in my past.

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